Refund policy

We have a 5-day return policy for our eyewear from the day your package is delivered (except contact lenses) for all E.U countries. In case you aren’t totally satisfied with your purchase and wish to return it, please contact us via email in order to arrange it. Items must be returned in their original condition and packaging. Upon receipt we will confirm the condition of the item and get you set up with a full refund within 7-10 days.

Please note that our shop does not accept returns for orders shipped outside the European Union.

Contact lenses can not be returned for hygiene reasons.

Important note: Please do not remove the sticker attached to the frame, unless you are sure you are happy with your purchase. The item cannot be accepted for return once this sticker has been removed. Please ensure that all returned items are in their original condition and sent back to us in the original packaging. All orders that contain contact lenses can not be returned.